Frequently Asked Questions

Use the Book an Appointment button on our page to choose a date that suits you, and we will come and visit you.

You can place an order by contacting us by email or phone and sending us the product you want, its colour and, if printing or embroidery is required, your logo. Alternatively, we can put you in touch with our Design Team, who will create a bespoke design around your corporate logo before it goes into production.

The minimum order quantity for all workwear is 10 pieces and multiples thereof. For some of our models, this figure is 50. For promotional products, the minimum is 100 pieces.

Pricing is based on the specifications of the product you require, the number of printed or embroidered logos, your choice of fabric and your order quantity. The larger the order, the lower the price.

Because every order differs in quantity, required product specifications and the size and number of embroidered or printed logos, product prices vary according to these factors, so we do not have a standard price list. For each order, simply let us know the product specifications and we will give you a price.

Delivery is scheduled for 15 working days from the moment your order confirmation is finalised. For orders of 500 pieces or more, the lead time is calculated by us and may vary.

You can pay by bank transfer (wire transfer/EFT) to our bank accounts. We do not accept credit card payments.

Orders of 10–50 pieces: payment in advance.

Orders of 50 pieces or more: 50% payment in advance.

Important: 50% of the payment is taken when you confirm your order, and the balance is due once production is complete, before delivery. Products will not be dispatched until payment has been received.

We can ship the products we manufacture to any region of Türkiye by carrier, with shipping paid by the recipient. If you prefer, you can collect your order yourself from our office in the Beylikdüzü area, or we can send your products with any contracted carrier of your choice.

Important: Shipping costs are borne by the customer.

For samples of previously produced items similar to the product you want, the sample fee is TRY 150. For an exact sample produced with your own company logo applied, the fee is TRY 200. If you go on to confirm the order, the sample fee you have paid is deducted from the total amount and included in the unit price.

Yes, all our sales are invoiced. Your invoice is delivered together with your products. VAT on all our textile products is 8%.

At Gold Fashion, we provide all our customers with a Contract and Specification. Should you encounter any situation that departs from the contract and specification, you may pursue all legal remedies, cancel the order and request a refund. You are also welcome to review our references: https://goldfashion.com.tr/referanslar/