Frequently Asked Questions

  • Which countries do you serve?
    Every country which has no problem with the customs matters of Turkey. Before we produce the goods, we deal with you on the shipment to your country.
  • How can I have pre-interview?
    You can contact us on our every communication channels. You can have a face-to-face meeting, a telephone interview , have a video conference or you can visit our building.
  • How can I order?

    After a pre-interview, price and payment scheme would be confirmed. Then we put it in progress.

  • How many can I order at minimum?

    Minimum order capacity is changeable according to product. The limit is 10 at minimum. For some products, it is 50 at minimum. The limit is 100 at minimum for promotional products.

  • How do you price a product?

    We price the product you want according to patterns, logo print or quantity of embroidery,choice of fabric and quantity of product. More the quantity product, lesser the price.

  • Do you have a price list?

    There is no standart price list due to the changeability of the product quantity, of the embroidery, of the features. You can get a price by notifying about features of your order .

  • What is the delivery time of order?

    Delivery time is arranged to 15 work days after the moment of your order approval. But delivery time changes for foreign orders. We estimate the process for 500 and more products and delivery time gets variable.

  • How can I pay?

    You can pay via payment orders, EFT or by credit cart. When you pay by credit cart, the commission and the late charge will add to your side.

  • How is the shipping and the delivery?

    You can receive the products by hand or we can ship to Turkey and all countries including shipment cost to your side.

  • Sample Request

    The price of a sample is 300₺. In case of order approval, the price of sample will be deducted from the amount and it will add according to the unit price.

  • Do you bill for orders?

    Yes, every order is billed. You receive the bill with your product. Vat is %8 on our every textile products.

  • Can we trust you?

    As Gold Fashion, we offer an Engagement and an Agreement to all of our customers. In case of having a situation excluding the Engagement and the Agreement, you are able to take legal action, cancel your order and ask for refund. If you want, you can check over our References. https://goldfashion.com.tr/en/references/